Shipping policy

FAINA as a part of YAKUSHA design brand works with DHL and offers real-time shipping quotes for European Union and the USA.

Average shipping time: 5-10 days, depending on location.

Please note, that for the European Union countries' orders, we collect tax at the checkout.

The transport company with whom we cooperate offers delivery cost calculation WITHOUT the customs clearance in the client’s country. All customs duties in the country of import are subject to the responsibility and expense of the client unless other terms are agreed with the client.

Every order is supported with a photo and video of the design piece, and its packaging. From the moment the courier picks up the goods from our stock we do not take responsibility for their safety, it is covered by the transportation company. We are not responsible for any costs or charges related to logistics, as well as shipping time.

If the client chooses to transport the product(s) by own means, we are free of any charges or responsibility for events that might occur during transportation or over the outcome and consequences of such transportation.